Where are these packages hosted?+
Hosting plans use the Enhance control panel. Eligible services are provisioned automatically after payment and account checks are completed.
Is storage per website or shared?+
It is shared across website files, databases and email. Start includes 3 GB, Plus 10 GB and Pro 20 GB in total. Mailbox size limits also count towards this total.
What does annual billing include?+
Annual hosting costs the same as ten monthly payments. New annual Plus, Pro and WooCommerce plans include one eligible domain for the first year, subject to registration rules and a maximum supplier cost of $25. Contact us before payment to confirm eligibility. Domain renewals are billed separately.
Are WordPress maintenance and malware recovery included?+
No. Hosting includes platform backups. Ongoing WordPress care, its care-plan backups, malware protection and manual recovery are separate services.
What is included in migration?+
One eligible standard website migration, up to one assessed hour. Additional sites, complex applications, manual mailbox transfers and repairs are scoped and quoted separately.
Can I host a Laravel or Node.js application?+
Contact us with the application requirements first. We assess the runtime, deployment and infrastructure needed, then agree the setup scope and price before work begins.
How do I pay?+
Payment is handled through Dprime Cloud. You can use card payment, card or bank transfer where available at checkout. All prices on this page are in AUD and include GST.